Frequently Asked Questions

A professional organizer uses their expertise and tried-and-true processes to help you get control over your belongings and your space so that you can move through life efficiently and without friction.

A good professional organizer learns about your challenges, needs, preferences, goals, working style, personality type, emotions, and more to tailor their approach and solutions to you.

People from all walks of life hire a professional organizer for a variety of reasons.

• Some are overwhelmed every day at the amount of clutter around them.
• Some don't have friends over because they're embarrassed by their mess.
• Some are paying late fees because they don't pay their bills on time.
• Some miss appointments and deadlines because they can't keep track of them.
• Some are spending money on storage units to keep things they know they don't need.
• Some have inherited things from family members and don't know how to manage them.
• Some are moving, having a baby, downsizing, merging households, getting divorced, remodeling, or going through some other significant life change.
• Many are organized by nature but were thrown off track because of illness, a death in the family, having kids, or some other unexpected and/or emotional situation.

A professional organizer will not make you throw away your stuff. They will ask questions to help you make decisions about what to do with your stuff and then help you organize it so it's easy to find and use.

No matter why you want to work with a professional organizer, there is no need to feel embarrassed or ashamed.

A good professional organizer is empathetic, patient, non-judgmental, and will respect your privacy.

And when you're done with your organizing project, you'll feel a huge sense of relief, accomplishment, motivation, pride, and a host of other positive feelings!

We are located in Greater Boston, and we serve all of Essex County and Suffolk County, and select cities and towns in Middlesex County, Norfolk County, and southern New Hampshire.

See the "Our Service Area" link in the site footer below for a full list of cities and towns we serve.

If you are moving to or from somewhere outside our service area, we can help you on this end and find someone to help on the other end.

We have several wonderful employees who work one-on-one with clients, and a network of organizers who join us on larger projects. We love big projects...the messier the better!

We know that bringing someone into your home can be a little scary, so we match you with the organizer who is the best fit for your personality, your needs, and your "stuff."

At this time we are not working virtually.

Yes! We offer full-service move management. We can help you prepare to sell your home, get you ready to move, coordinate and supervise your move, and set you up in your new home.

Visit our Services page above to learn more about all of the move management services we offer, or contact us below for a free consultation.

Yes! We can stage your home for sale by helping you edit your belongings, rearranging your own furniture and accessories, and recommending enhancements that will help potential buyers envision themselves living in your home.

If you're the DIY type and just need some guidance, we can do a walkthrough of your home and prepare a report for you with room-by-room instructions.

We can also provide names of reputable interior stylists and stagers who can do more full-service staging, bringing in furniture and accessories and making recommendations on paint colors, fixtures, and more.

Every project is different, and the time it takes to complete depends on how much stuff you have, how quickly you can make decisions, and a variety of other factors.

We schedule a free phone consultation with every potential client, and if we need to see the space in person, we'll do an in-person assessment.

Once we have a good understanding of your unique situation, we can give you an estimate for the project, which might be completed in a single hands-on session or over multiple sessions.

Contact us and let's set up your free consultation!

Whether you're looking for home decluttering and organizing or help with your move, our processes are very similar.

At the beginning of our first session, we'll do a rough sort of your belongings. You'll find that you'll have items you want to get rid of right off the bat.

Next we'll do a finer sort of what's left, and we'll help you make decisions about whether to keep or let go of each item.

Once we've got our "keepers," we'll get to work organizing and arranging them so you can easily find and use them. We'll also create systems that will help you keep things tidy going forward.

We may recommend you buy some organizing products, or we can buy them for you. But most of the time we find that our clients already have what they need. We'll just go shopping in your own home!

We will also make recommendations of how you can responsibly disperse your unwanted items, whether that means selling or donating them. In almost all cases, we take donations with us when we leave. If you have items of value, we'll connect you with resources for selling your items.

Before we leave, we'll review what we did and talk about how you can maintain the state of organization going forward. We may also recommend other organizing products you might want to try.

We're willing to bet that you'll be so motivated that you'll want to tackle another space, either with us or on your own!

Our minimum session is three hours, and if we are working side-by-side with you, we prefer to keep it under four, since most clients experience decision fatigue and lose steam if we work too long. We want you to have a positive experience so you're motivated to stick with it!

If you've got a tight deadline, or if we've worked together before and know we can maintain our energy, we can do longer sessions.

If your project is large, we can schedule multiple sessions and/or we can bring in a team.

Nope! If you have other commitments, like a Zoom call, school drop-off, or simply need a break, we’re happy to work independently and loop you in for decisions when you’re free.

You can also give us guidelines for letting things go. For example, "Donate any clothing under size 2T," or "Shred any medical bills over 3 years old."

Many clients find this approach easier and less emotional, and it allows us to make progress more quickly.

First of all, don't start organizing before we get there! We need to see you in your "natural habitat" so we can base our recommendations on your reality.

We can jump right in and maximize our time if you do the following before we arrive:

• Get buy-in. It's important that everyone who uses the space knows that you've hired an organizer. They don't have to participate, but they need to be on board with the idea.
• Do your homework. Do any small tasks that we gave to you do ahead of time. They'll boost your confidence and pump you up for our session, and they'll save us time. (Guess what...only about 10% of our clients do their homework, so if you don't, it's OK!)
• Gather some cleaning supplies. While we are not there to clean your house, we will need to wipe down items and surfaces and sweep or vacuum a bit.
• Gather organizing products. If you have empty tubs, bins, boxes, drawer organizers, etc., bring them out. Many of our clients find that they already have everything they need to organize their stuff. Do not go out and buy new bins for our session.
• Eliminate distractions. Block out the time on your calendar. Turn off your phone. Please try to keep kids and pets occupied and away from our workspace. We want you to get as much value out of our time together as possible.
• Dress comfy and wear closed-toe shoes. We'll probably get a little dusty and may be moving heavy items.
• Eat breakfast. You're going to need energy to focus and make decisions. Having a snack and water on hand is a also a good idea.

You can always call, text, or email us if you have any questions before we get started.

Yes, we can!

We can help you prepare for the change, recover from the change, or both. And we'll make sure to design systems that will help you maintain organization after we leave.

Our process for most transitions is similar to the one described above, but it may be larger in scope and involve more specific tasks and more space planning.

If you're moving, we offer comprehensive move management services that include things like developing a plan and timeline, recommending and coordinating realtors and other service providers, packing, hiring and supervising the movers, and unpacking to get you set up in your new home.

Contact us and let's discuss how we can help you!

Yes, we will!

We'll look up the trash and recycling guidelines for your town if they're posted online. We'll also recommend places where you can donate, share, recycle, or dispose of your items.

We will arrange for donation pick-ups, and most importantly, we will leave with a full carload of items and take them to a donation center so they can be used and loved by someone else.

We have a large cargo van and can make arrangements to drop off bulky items like furniture at donation centers or consignment shops.

We do not sell items for clients. However, we can recommend places where you can sell them, and we can take photos and write descriptions of your items for you.

We don’t directly sell items on behalf of clients, but we can help you get them sold!

We have relationships with jewelry appraisers, art dealers, antiques dealers, consignment shops, and other contacts who may be interested in buying or consigning your items.

If needed, we can photograph and describe your items and share them with our contacts.

For larger items, we have a cargo van and can arrange delivery to consignment shops.

Contact us below for more information!